1. Sign in to the Allscripts FollowMyHealth® Patient Access portal.
2. From Home > Appointments, click Join Visit or Check In (Depending on your device).
3. Click Next to display your demographic information.
4. Confirm your phone number contact and preferred pharmacy information and make
changes if necessary.
When the video visit starts, and the video page opens, this information is shown in the right
pane. Your healthcare provider can use this information to contact you or send a
prescription promptly after the video visit.
5. Click Go to Virtual Waiting Room.
You are now in the virtual waiting room and are an active patient in the provider’s patient
queue. The reason for your visit, the organization with which you are associated, and the
approximate time that your visit starts are shown.
You can change your audio and video settings from the Virtual Waiting Room. Click
Change Audio/Video Settings to open Virtual Waiting Room Audio Video Settings.
The reason for your visit, additional information that you entered during the video visit
process, preferred phone number and pharmacy are shown under Summary.